ABOUT
About
Our Clinic
Head To Toe Aesthetics are dedicated to optimising the quality of care through an integrative approach to health and wellness. We include both conventional and complementary treatments for general health, healing and wellbeing.
Our goal is to model and advance a standard of integrative health care and aesthetic treatments. We achieve this goal through our four core values: integration, compassion, expertise and time. We are dedicated to your good health and wellness.
Here for You
We are here to give you the best possible services, so you leave happy with the treatment you have received and with more knowledge about your skin, general health and well-being. We work collaboratively and cooperatively to make sure you get the very best services whatever your needs.
Cancellation Policy
24 HOUR CANCELLATION POLICY FOR APPOINTMENTS
Your appointments are very important to us. Your appointment is reserved especially for you and, while we understand that sometimes schedule adjustments are necessary, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We will confirm your appointment with you via email when it is booked and send a reminder 24 hours before your appointment because we know how easy it is to forget an appointment you booked months ago.
CANCELLATION FEES
Since the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment.
Less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount.
‘No shows’ will be charged 100% of the reserved service amount.
For appointments made within the 24 hour period, if you cannot make your appointment, please cancel within 4 hours of your appointment time. Failure to do so will result in a charge equal to 50% of the reserved service amount.
The cancellation policy gives us the time to inform our standby guests of any availability and keeps our schedules filled. Our aim is to provide you with an excellent level of service and our policies help us to achieve this. Thank you for viewing and supporting our policies criteria.
